“A New Wrinkle in the Gig Economy: Workers Get Most of the Money”
By Amy Cortese, New York Times, July 20, 2016
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Loconomics is a cooperative of service professionals (massage therapists, dog walkers, florists, you name it) who want to find clients, help clients find them, and support local business—without middlemen or far-off investors.
We're not millionaires. We're no big tech company. We're a cooperative, meaning the better one of our owners does, the better all of us do. If you're an independent professional, it's likely that the sharing economy and booking websites have changed the way you do business. Maybe you're kneading backs, maybe you're wrangling dogs, maybe you're painting houses, maybe you're sitting children. Maybe you do all these things and more. Whatever your specialty, we've created a network and booking platform that puts you first. Rethink the way you're told to run your business: a co-operative model benefits you and the local community.
Loconomics is dedicated to our members, who provide helpful, creative, and meaningful services to the Bay Area and beyond.
Loconomics Cooperative's mission is to use technology, shared ownership, and community to strengthen local economies.
We provide tools, marketing, and community to our owners, empowering them to thrive in their work as local service professionals.
We provide their clients an app where they can discover and directly schedule local service professionals safely and easily, without middle-men.
From early on, we knew we wanted to be a cooperative, so that we could pool together our backgrounds, resources, and community into a kind of commons—a public utility that our owners could use. David Bollier, a writer we admire for his commitment to the idea of the commons and an “ethical economy,” writes that a commons arises “whenever a group of people decides that it wishes to manage a resource in a collective manner, with a special regard for equitable access…and long-term stewardship.” This is what we're aiming for: a (virtual) place created by and working for our owners.
A cooperative structure means that every owner has an equal vote in the election of the Loconomics board and in other major decisions. It also means that the profits generated by Loconomics will be returned to the owners, in proportion to their participation in generating profits. There is also a small team of people working behind-the-scenes on the app and the generalities of Loconomics who, by way of a small monthly fee assessed to owners, will receive capped salaries in order to keep everything running. Pretty simple stuff! And a far cry, we think, from massive corporate booking sites who have no real interest in creating a vital community of member-owners.
Josh has an extensive background in business and has hopped between pricing and revenue management, analytics, product strategy and management, contract negotiations, and more. He has two business degrees, if you can believe it, the first (a Bachelor's) from the University of Minnesota Carlson School of Management, the second (an MBA) from IESE Business School in Barcelona. Josh is nearly as tall as Twin Peaks, the neighborhood he calls home, and prides himself on being able to change most lightbulbs without “any sort of ladder.” He is currently learning to surf and heads down to Santa Cruz to practice. Josh deeply admires the historian Howard Zinn, who wanted to be remembered “for getting more people to realize that the power which rests so far in the hands of people with wealth and guns, that the power ultimately rests in people themselves and that they can use it.”
Iago has been a freelance web developer since 2012 after working six years in various IT and software engineering positions in the corporate world. He has brought Loconomics to life helping build the original desktop version and creating the mobile app from scratch. He's based in Vigo, Spain, and he and his wife just welcomed a son into the world.
Janelle is a lawyer, advocate, writer, and cartoonist with an extensive background in all things sustainable. The Executive Director (and Co-founder) of the Sustainable Economies Law Center, she has focused on sharing economy law since 2008 at SELC and in her own private practice. Of course, she's also published a book [link] to help people learn about building cooperatives and local sustainable economies. Janelle lives in the Piedmont Avenue Neighborhood and loves visiting Lake Merritt. Her talents beyond law, it seems, are multiple and wildly varied, and include impersonating Elvis and “telling squirrels apart from other squirrels.” Her hero, the 19th century economic justice activist Jane Addams, delivered a quote that Janelle lives for: “The good we secure for ourselves is precarious and uncertain until it is secured for all of us and incorporated into our common life."
Christopher has been practicing Reiki since 2010 and is the owner of SF Reiki Center. He also happens to have a master's degree from the Columbia University School of Social Work, and has worked in the social work world for over a decade. He lives in the Tender Nob—what some might call Lower Nob Hill—and loves going to Presidio National Park. Christopher prides himself on listening and being present with everyone, not just his clients. He also volunteers with Shanti's Breast Cancer Program and administers Reiki to breast cancer survivors. When asked about his hero, he cites Maya Angelou: “My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style."
YaVette owns her own massage practice in Berkeley, One Presence Massage. She is also the founder of two organizations—Cowrie Village and BAOBOB, the Bay Area Organization of Black Owned Businesses—both of which challenge mainstream attitudes toward money and focus on building community wealth through alternative economies. She lives in a neighborhood she lovingly calls SoNo, a borderland between South Berkeley and North Oakland. Hard-pressed to choose just one favorite Bay spot, YaVette loves the fire trail hike behind the Claremont, the frontage road waterfront between Emeryville and Gilman, and, of course, Tilden Park. In case you couldn't tell, YaVette is “literally recharged by sunshine.” Her hero? Fanny Lou Hamer, the civil rights and voting rights activist in the Jim Crow South who succinctly summed it up this way: “I'm sick and tired of being sick and tired!”
Amy is the Co-Executive Director of the US Federation of Worker Co-operatives and has worked there since 2012. Before that, she spent about a decade working for non-profit social justice organizations and political campaigns. Amy has an MPA in Sustainable Management from Presidio Graduate School here in San Francisco. She lives in Oakland's Lake Merritt neighborhood and loves to frequent the Albany Bulb with her puppy. One thing that came in handy while community organizing: Amy's exceptional ability to instantly remember people's names. She lives and breathes her hero Buckminster Fuller's words: “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”
Are you a local service professional passionate about both your work and your community? The board of Loconomics is elected by service professional owners like yourself. We encourage you to nominate yourself or others you think would represent the best interests of service professionals to make Loconomics
Fernando Gago, Nigel Harrison, David Jorgensen, Patrick Coelho, Jordyn Bonds, Wit Lab, Sally Hermanto, Todd Torr, David Harvey, Jessica Teisher, Andy Hill, Lucy Schiller, Julia DeBari, Phillip Emmerich, Keahu Kahuanui, Denise Martinez, Chris Jansen, Ellen Chou, Leslie Kosaerff, Crystal Cole, Carol Brass, Frank LaPallo, Sharon Bauman, Monica Lienke, Jennifer Lum, Danny Spitzberg, Aaron Brodeur, Jesse Hall, James Lindsay, Liam Fitzpatrick, Kyra Harrington, Matt Schaefer, Aram Danakian
Send us a note! We'd love to chat.
Believe in what we're doing? We'd love to have you join our team someday. Currently, our budget is very limited, and we're not hiring any full-time positions. That said, send us a note with your specific interests, and we'll keep you in mind as we grow. In the meantime, if you're interested in offering pro-bono/in-kind services to help us complete current projects, please click below on any skills you have.
Have a way with words? We'd love to have you write a blog post or two!
Find some erors already? If you have an extra bounce in your type, we'd like your digits.
Love what we're doing? Get in touch, and we'll help train you to spread what Loconomics is all about.
Tired of climbing a ladder to nowhere? Loconomics is taking a different approach to work. Staff trusteeship is a model of organizational governance that views all staff members of the cooperative as trustees of its mission. Staff trusteeship may emerge as a best practice in the governance of cooperatives with a large and geographically dispersed membership base. While the cooperative exists to benefit its members, it may the full-time staff of the cooperative – not the Board of Directors – that is most capable and available to be directly accountable to the large membership base.
In comparison to staff of conventional businesses and organizations, all staff in a staff trusteeship cooperative have heightened responsibility, and, as such, heightened influence within the cooperative. In order to carry out their heightened responsibilities, each staff member will have relatively equal powers to that of other staff members. Each staff member will have opportunities to influence the activities of the cooperative and to influence their realm of work within the cooperative. The Staff Trustees shall use an internal governance/operational model, such as holacracy, that distributes power among them, ensuring a great deal of agency for each staff member.
You must specify pricing, locations, and any required credentials for your services before adding scheduling to your website.
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Independent service professionals at your service.
Find the perfect professional. Listings include clear pricing and verified reviews.
Let the professional do the work and enjoy the time and stress you've saved.
Help improve your professional's services by sharing your experience. Karma is good.
Need some help around the house? Painters, housekeepers, handymen and more await you.View & schedule
Give yourself a night out on the town, help your child learn a language, or play an instrument.View & schedule
Throw your dog a bone. Treat your pet to grooming services, walkers, sitters, and more.View & schedule
You need a massage. Personal trainers, music teachers, and a number of therapists are here.View & schedule
Mechanics, bicycle repairers, and car detailers all ready to help you get where you need to go.View & schedule
Tax season have you nervous? Get some help for your business or family matters.View & schedule
Do you or a family member need a little extra help around the house? Help make life easier.View & schedule
Make your next celebration a real blowout with help from some very talented professionals.View & schedule
Your local professionals own Loconomics. 100% of your dollars stay local. No commissions.
Professionals are their own boss and masters in their field. Help support their ambition.
Enrich the lives of you and your community by purchasing services. Stop buying stuff.
Scheduling, marketing, invoicing, and client management tools. Grow and manage your business on your terms.
Clients find your listing using our search with 0% commissions. Your first listing is free.
Our cooperative thrives on recommendations. Meet other Bay Area professionals.
Owner plans start from $19/mo. Get access to exclusive events, resources, and dividends.
You remain independent, but also a member-owner of Loconomics. The better we all do, the better you do. No middle-men and no millionaires.
You elect our board members (or maybe you get elected!). You choose how active you want to be in making decisions about Loconomics. No fat cats or invisible investors pulling the strings here.
Become a better businessperson, keep up on trends, and be successful in what you do.
Provide local services? Work for yourself? Become a Loconomics owner.
Our records indicate credentials are legally required to provide services in your area. See our License Verification Policy for more info.
is too new to review. Help them out by booking them.
Quality of Work
These are verified according to our Background Check and License Verification policy.
Loconomics does not verify education credentials.
You can request up to three times for your appointment. will then approve one of them within 18 hours or let you know their unavailable.
When scheduling offerings with , your appointment is confirmed instantly.
Clients will choose up to three times for their appointment when booking your offerings. You'll then have to approve one of them within 18 hours. We recommend this if you're using another scheduler software.
Clients love the ability to book services on the spot, but this works only if you keep your calendar up-to-date. You can sync your calendars to make this easier for you.
Enter your email address that's associated with your account. We'll send you a link so you can reset your password.
Upon acceptance, this disclosure serves as a receipt of your Ownership in Loconomics Cooperative, Inc., a California cooperative corporation. A copy of our articles and bylaws can be found here or furnished, without charge, to Owners or prospective Owners by a written request mailed to:
Loconomics Cooperative, Inc.
3150 18th Street, Suite 438
San Francisco, CA 94110
Transfer of Ownership
An Ownership Interest is personal to an Owner. No Owner may transfer her or his Ownership Interest, and except as otherwise provided, no Owner may transfer any right arising from Ownership Interest. Except as otherwise provided, any attempted assignment or transfer of an Ownership Interest shall be void, and will not confer rights on the intended assignee or transferee.
Requirements of Ownership
To become an Owner of Loconomics, a Service Professional must do each of the following:
You submitted your acknowledgment of this disclosure on: from IP Address:
Payments from clients who schedule you through your listing go directly into your bank account or to Venmo. There's a small transaction fee of 2.9% plus $0.30.
You're all set up with Braintree. We'll deposit any payments due to you to your account ending in to your Venmo account attached to e-mail address .
We're working with Braintree to set up your merchant account. Please check back in 24 hours for an update.
We're having problems setting up your Braintree account. Please contact us for further assistance.
Error(s) reported by Braintree:
If you choose not to enter your bank information, a Venmo account will be created and linked to your email. You will then have to set up your Venmo account to release payments. We do not recommend this option as it requires you to cash out every time you get a payment.
Loconomics Cooperative, Inc. (Loconomics) uses Braintree, a division of PayPal, Inc. (Braintree) for payment processing services. By using the Braintree payment processing services you agree to the Braintree Payment Services Agreement available at https://www.braintreepayments.com/legal/payment-services-agreement, and the applicable bank agreement available at https://www.braintreepayments.com/legal/bank-agreement. If you have questions regarding the agreements, please contact Braintree at 877.434.2894.
Payments from clients who book you through the marketplace go directly into your bank account or to Venmo. There's a small transaction fee of 2.9% plus $0.30.
Clients are more apt to schedule you if they know when you're generally free.
( near you)
Offers services fromfor
Effective Date: October 1, 2017
Welcome to Loconomics.
These Terms of Service (“Agreement”) contain the terms on which Loconomics Cooperative, Inc. (“Loconomics” or “Loconomics Cooperative”), a California Consumer Cooperative Corporation, offers you access to www.loconomics.com, an internet platform (”Website") and mobile application (“Loconomics Application”). Loconomics Cooperative owns and operates this Website, the Loconomics Application, the mobile and touch versions of the Website, and any individual websites or service-professional-specific, city-specific, or other area-specific websites we have now or in the future. The Loconomics Application, the Website, and links contained within or otherwise available through external hyperlinks within or directed to our Website or the Loconomics Application, and various services provided by Loconomics or third parties will be collectively referred to as the “Loconomics Service.”
By using the Loconomics Service, you agree to this Agreement with Loconomics. It is important that you understand the Agreement, because the Agreement governs your relationship with Loconomics as well as transactions made with third parties using Loconomics.
This Agreement includes:
This Agreement is effective on October 1st, 2017 for current users, and upon acceptance for new users.
You are responsible for all equipment required to access the Loconomics Service, including but not limited to, a properly-configured computer or smartphone with Internet access, any required software such as a properly-configured Internet browser or mobile application, and any other equipment needed to use the Loconomics Service.
Only persons who are 18 years old or older may become a User of the Loconomics Service. This is because persons who are under 18 years old are unable to enter into binding contracts.
You may not interfere with the proper working of the Loconomics Service. You may not copy, modify, or distribute (a) content from the Loconomics Service or (b) any other content covered by Loconomics' copyrights and trademarks. You may not harvest or otherwise collect information about Users, including email addresses, without those Users' consent.
Your User Account may be terminated without warning if Loconomics believes that you have violated any term of this Agreement or any federal, state, or local laws, rules, or regulations.
The Loconomics Service is a communications and client management platform for connecting people offering Services (“Service Professionals”) and people looking for Services (“Clients”). Service Professionals, Website visitors, Clients, and other users of the Loconomics Service together are referred to as "Users." The work that a Service Professional will provide to a Client, and for which the Client will pay the Service Professional, is referred to as “Services.” Services also include any materials provided by the Service Professional, either with or without charge, to the Client. Loconomics creates a neutral venue for Service Professionals to find Clients, and for Clients to find Service Professionals.
Users contract for Services directly with other Users. Loconomics does not take part in the Services provided to Clients by Service Professionals and will not be a party to any contracts for Services. Rather, Loconomics is merely a communication, scheduling, and payment processing platform.
When using the Loconomics Service, you may be a Service Professional, a Client, or both.
Users do not have authority to enter into contracts or commitments, whether written or oral, implied or express, on behalf of Loconomics.
Loconomics is not an employer of the Service Professionals and Service Professionals do not become Loconomics employees by providing Services to Clients or by becoming Owners of Loconomics. You acknowledge that we do not supervise, direct, control, or make representations about the suitability, reliability, timeliness, or accuracy of the Services offered and provided by Service Professionals through the Loconomics Service in any manner. No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement or by the receipt of any benefits or advantages received by Service Professionals through Loconomics. As such, we will not be liable for any tax or withholding, including but not limited to unemployment insurance, employer's liability, social security, or payroll withholding tax in connection with your use of the Loconomics Service. You understand and agree that if we are found to be liable for any tax or tax withholding in connection with your use of Services, then you will immediately reimburse and pay to us an equivalent amount, including any interest or penalties thereon. You further agree to indemnify, hold harmless, reimburse (for taxes, penalties, interest, and attorney's fees), and defend us from any and all claims that a Service Professional was misclassified as an independent contractor or an employee, any claims that we were an employer or joint employer of a Service Professional, and any claims under any employment-related laws, such as those relating to employment termination, employment discrimination, harassment, retaliation, wage and hour laws, overtime pay, sick leave, holiday or vacation pay, retirement benefits, worker's compensation benefits, unemployment benefits, or any other employee benefits.
Service Professionals are solely responsible for all aspects of the Services they perform, including the quality, timing, legality, or failure to provide Services. Loconomics does not control the actions or inactions of Users.
Loconomics does not provide any materials or supplies to provide the Services. Service Professionals must provide their own tools and equipment.
Service Professionals manage their own schedules, availability, pricing, and quality of Services provided.
Loconomics does not require training for Service Professionals, apart from training that the Service Professional must obtain for providing Licensed Professional Services. However, optional training may be offered as a benefit for Loconomics Owners.
Service Professionals are encouraged to advertise independently.
One purpose of forming Loconomics as a cooperative is to provide ideal working opportunities and conditions to independent Service Professionals, while ensuring that Services Professionals remain independent and have choice and flexibility in their work.
If you are a Client, you must create a User Account with Loconomics to schedule an appointment. If you are a Service Professional, you must create a User Account with Loconomics to use the Loconomics Service. If you create a User Account with us, you agree to provide true, accurate, and complete information and to update such data as necessary. If we have reasonable grounds to suspect that your information is inaccurate, we may suspend or terminate your account and prohibit you from any use of the Loconomics Service (see also Section 14, “Loconomics Service Termination”). You agree not to use any user name that is obscene, defamatory, or derogatory. You are responsible for maintaining the confidentiality of your password and for changing your password if you believe that it has been stolen or might otherwise be misused. You agree to notify Loconomics immediately of any unauthorized use of your user name and/or password and any other suspected breach of security regarding the Loconomics Service. We shall not be liable for any loss or damage arising from the unauthorized use of your user name and/or password.
By providing your phone number and using the Loconomics Service, you hereby affirmatively consent to Loconomics and Users conducting transactions with each other through the Loconomics Service using your phone number for calls and, if such phone number is a mobile number, for text messages, in order to assist with facilitating the requested Services. Standard call or message charges or other charges from your phone carrier may apply to calls or text messages we send you. You may opt-out of receiving text messages from Loconomics by replying with the word "STOP" to a text message from Loconomics.
Loconomics may send you confirmation and other transactional emails regarding the Services. Loconomics may also send you emails about services that we think might interest you (“Promotional Emails”). The Promotional Emails include an option for you to opt out of receiving such emails.
Service Professionals must be individuals, not agencies or people acting on behalf of agencies; however, worker-owned cooperatives and nonprofit organizations may be Service Professionals if approved as Owners according to the Bylaws and any other policies specifically applicable to worker-owned cooperatives and nonprofit organizations. Except in the case of worker-owned cooperatives and nonprofit organizations, the profile you create must represent a single person performing Services; you may not have employees, agents, or substitutes provide Services on your behalf.
Service Professionals may choose to partner with other Service Professionals using our group scheduling functionality to perform particular Services that require more than one person. In such cases, Service Professionals must still be individuals, not agencies or people acting on behalf of agencies.
Service Professionals must perform Services at the scheduled time and as described to the Client when scheduling or, if you are unable to fulfill Services at the scheduled time, you must promptly notify the Client and cancel or reschedule using the Loconomics Service.
Service Professionals are responsible for managing availability for online appointments including maintaining the accuracy and completeness of available times, Services available, service locations and/or service areas, and all other information necessary for Clients to schedule online appointments with you.
Service Professionals offering mental and health care Services that are reimbursable by federal and state health care programs agree:
The Services cannot, under any circumstances, include:
It is your responsibility to ensure that you are legally able to provide your Services.
You represent that you have the legal ability in your jurisdiction and where you are marketing your Services to perform the Services listed in the Loconomics Service. Without limiting the foregoing, you represent that you have any license required to provide your Services and are willing to undergo a Background Check prior to providing Sensitive/Licensed Professional Services (see also Section 19, “Background Checks”).
Clients are solely responsible for choosing suitable Service Professionals. Loconomics does not endorse any Service Professional. When acting as a Client, you agree that Loconomics is not responsible or liable for unsatisfactory Services performed by Service Professionals. You should make whatever investigation you deem necessary or appropriate before hiring or engaging a Service Professional (see also Section 19, “Background Checks”).
Clients are responsible for attending (if so agreed at the time of scheduling) all appointments made through the Loconomics Service or, if you are unable to attend an appointment, to promptly notify the Service Professional and cancel or reschedule using the Loconomics Service.
You may not hire Service Professionals with the purpose of reselling their Services.
You will take the necessary safety precautions when meeting Service Professionals to ensure both their and your own safety.
You accept responsibility to confirm that the Service Professional's identity and professional license or certification (if required) match the information on their profile.
Joining Loconomics, viewing profiles, and viewing descriptions of Services are free. Current fees for all services are listed on our Fees page. The following provides a general overview of fee structure and which specific fee amounts are subject to change.
If you are a Service Professional, you may use the Loconomics Service free of charge for a limited time per any promotional terms (“Trial Period”). After the Trial Period has ended, payment of a monthly or annual fee “User Fee” is required to continue using the Loconomics Service. A valid credit card is required, and the User Fee is billed in advance on a monthly or annual basis (“Billing Period”) in accordance with our pricing schedule. Payment for the first Billing Period of service will become due immediately upon the end of the Trial Period; if you have not yet entered your credit card information, we will prompt you for this information. You must enter your credit card information before the end of the Trial Period or your account will become inaccessible. After your credit card information is entered, your credit card will be immediately charged for the first Billing Period of service. Thereafter, your credit card will be billed for each Billing Period after the Trial Period until your account is terminated by you or by Loconomics. You warrant that the credit card you enter is good and valid, and that you are authorized to use such credit card. You authorize Loconomics to charge such credit card for amounts due for the Loconomics Service. Loconomics reserves the right to suspend or cancel your account if a charge to your credit card is denied or disputed. All payments are non-refundable; Loconomics does not refund for partial months of service or non-use of the Loconomics Service. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities with respect to your use of the Loconomics Service, and you shall be responsible for payment of all such taxes, levies, or duties.
Loconomics may charge a fee to Clients upon scheduling of Services through the Loconomics Service. Any “Booking Fee” will be disclosed at the time the scheduling is made.
Loconomics intentionally does not charge any Booking Fee for any mental or health care Services regulated under federal or state law prohibiting such fees. Should you feel a Booking Fee has been charged in error for such Services, please e-mail firstname.lastname@example.org and it will be refunded and corrected.
Loconomics charges a set fee for certain premium services, such as a Background Check. The cost of a premium service is disclosed at the time you sign up for the premium service.
Loconomics deducts the Payment Service Provider's payment processing fees from the total amount paid by a Client for Services before transferring the Payment Amount owed to a Service Professional.
Loconomics reserves the right to change the fee structure set forth above, at its sole discretion. Loconomics will give Users at least fourteen (14) calendar days' notice of any change to the fee structure by posting the change on the Loconomics Service.
Users of the Loconomics Service may be required to provide their credit card or bank account details to Loconomics and the Payment Service Provider “PSP” retained by Loconomics (currently, Braintree, a division of PayPal, Inc.).
The cost of Services scheduled through the Loconomics Service, any agreed out of pocket expenses owed to the Service Professional, any tip or gratuity, if applicable, and any service fees owed to Loconomics for the use of the Loconomics Service are collectively referred to as the “Payment Amount.”
When payment is required when scheduling Services, Loconomics will charge the Client's credit card the Payment Amount after the appointment for the scheduled Services. Loconomics may also put a hold on the Client's credit card for the Payment Amount at the time the appointment is scheduled through the Loconomics Service to ensure that payment can be taken at the appropriate time. Certain Services may require that, by a clearly stated deadline, a Client and/or Service Professional mark that Services are complete after the appointment is finished and/or finalize a Payment Amount. Should the User not complete the requested actions before the deadline, the User forfeits their right to make any adjustments.
When payment is not required at the time of scheduling an appointment, the Client agrees to pay the Service Professional the Payment Amount using the Service Professional's preferred payment option(s).
Service Professionals may make bundles or packages available in which Users can purchase multiple Services or sessions in a single transaction. All sessions of the Services must be scheduled through the Loconomics Service. Service Professionals may set an expiration date for any bundle or package, and any unused package value is lost as of the expiration date.
Clients may have the option of choosing that the Services to be repeated on a regular basis (“Recurrent Services”). For example, a Client may choose that Services be performed every two weeks. When a Client chooses Recurrent Services, Loconomics will automatically schedule those Recurrent Services to occur on future dates indefinitely at the frequency requested by the Client. The Client's credit card will be charged for the Recurrent Services as the appointments for Services occur and for any applicable cancellation fees. Loconomics cannot guarantee appointments for Recurrent Services will not be canceled or rescheduled by the Service Professional.
Services may be canceled or rescheduled up to the "Cancellation Period" (the advance notice prior to the scheduled appointment time required to effect an appointment cancellation outlined in the Service Professional's own policy on cancellation (“Cancellation Policy”) of the appointment to take place. If you wish to cancel or reschedule Services, you must do so by using the appointment cancellation feature through the Loconomics Service prior to any Cancellation Period for such Services. You understand and agree that should you cancel or reschedule your Services after the Cancellation Period or if you do not show up for your appointment time, you may be charged part of or the full value of the Services in accordance with the Service Professional's Cancellation Policy (“Cancellation Fee”).
Service Professionals set their own Cancellation Policies, and Loconomics must enforce these Cancellation Policies. It is therefore very important to understand a Service Professional's Cancellation Policy prior to attempting to cancel or reschedule an appointment. A full refund of a Cancellation Fee may be issued to a Client upon three events:
If you wish to make a request for a refund, any such request for refund must be made within 48 hours after the scheduled end time of the Services. For each valid refund request, Loconomics will refund the Payment Amount upon request in the original form of payment, or will credit the User Account of the Client with an equivalent value in Loconomics "Credits" for future purchases through the Loconomics Service. Loconomics Credits do not expire.
Loconomics reserves the right, in its sole discretion (but not the obligation), to (a) place on hold all or a portion of any Payment Amount, or (b) refund the Payment Amount, provide Credits, or arrange for the PSP to provide a refund.
Service Professionals may be required to register with the PSP, agree to Terms of Service of the PSP, and go through a vetting process at the request of the PSP to set up their account with the PSP. Terms of Service between Service Professionals and the PSP retained by Loconomics are available by clicking here (the “PSP Agreement”). By accepting these Terms of Service, each Service Professional agrees that they have opened, downloaded, or printed, and reviewed and agreed to the PSP Agreement. Please note that Loconomics is not a party to the PSP Agreement and that you, the PSP, and any other parties listed in the PSP Agreement are the parties to the PSP Agreement and that Loconomics has no obligations or liability to any Service Professional under the PSP Agreement.
Users of the Loconomics Service will be liable for any taxes required to be paid on the Services provided under the Agreement.
Because state and local tax laws vary significantly by locality, you understand and agree that you are solely responsible for determining your own tax reporting requirements in consultation with tax advisors, and that Loconomics cannot and does not offer tax advice to Service Professionals or Clients. You have to pay your taxes for any income you receive in transactions resulting from using Loconomics. We are not liable for your nonpayment of taxes.
The Loconomics Service may contain User profiles, descriptions of Services, Reviews, photos, email systems, blogs, or other message or communication facilities (“Public Areas”) that allow Users to communicate with each other. You may only use such community areas to send and receive messages and material that are relevant and proper to the applicable area.
Loconomics reserves the right to terminate its Agreement with you or any other User who infringes third-party copyrights. If you believe that any material has been posted via the Loconomics Service by a User in a way that constitutes copyright infringement, you shall provide Loconomics with the following information:
Contact information for Loconomics's DMCA Agent for notice of claims of copyright infringement is: Loconomics Cooperative, Inc., Attention: DMCA Agent, 3150 18th Street, Suite 438, Mailbox 208, San Francisco, CA 94110, email@example.com. UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES, INCLUDING MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS' FEES.
Please note that this procedure is exclusively for notifying Loconomics and its affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with Loconomics' rights and obligations under the DMCA, including 17 U.S.C. ß512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws.
In accordance with the DMCA and other applicable law, Loconomics has adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be repeat infringers. Loconomics may also at its sole discretion limit access to the Loconomics Service and/or terminate the accounts of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
You may not do the following through your Statements or on any Public Area:
The foregoing list of prohibitions is not complete or exclusive. Loconomics does not control or endorse any Statement found in any part of the Public Areas, and we specifically disclaim any liability concerning the Statements and the Public Areas and any actions resulting from your participation in any part of the Public Areas, including any objectionable content.
If you violate any of these prohibitions, Loconomics in its sole discretion may take any of the following actions:
Loconomics will cooperate with law enforcement agencies in any investigation of alleged illegal activity on the Public Area, the Loconomics Service, or elsewhere on the Internet.
At Loconomics, Clients are able to leave reviews of Service Professionals, and Service Professionals are able to leave reviews of Clients (“Reviews”). Accurate and honest Reviews are critical to the effective operation of the Loconomics Service. Accordingly, you agree to use careful, prudent, and good judgment when leaving reviews of another User. The following review-related actions are prohibited:
If you violate any of these prohibitions, Loconomics in its sole discretion may take any of the following actions:
In the event of a dispute between Users regarding a Review, Loconomics will make the final decision regarding the resolution of the dispute. You agree that Loconomics has the right to remove any Review at any time in its sole discretion. You agree that Loconomics shall not be liable for the content of any Review, or for the removal or failure to remove a Review.
You may choose to or we may invite you to submit comments or ideas about the Loconomics Service, including without limitation about how to improve the Loconomics Service or other products (“Idea(s)”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited, and without restriction and will not place Loconomics under any fiduciary or other obligation to you, and that we are free to use or publish the Idea without any compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by reviewing or accepting your submission, Loconomics does not waive any rights to use similar or related ideas previously known to Loconomics, or developed by its staff members, or obtained from sources other than you.
By posting Statements or other information on or through the Public Areas or through Feedback or in connection with the Loconomics Service, you grant Loconomics a royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display the Statements alone or as part of other works in any form, media, or technology whether now known or hereafter developed without territorial or time limitations, and to sublicense such rights through multiple tiers of sublicensees. Your license of any Statements or information submitted above extends to use for promotions, advertising, market research, or any other lawful purpose, without limitation
Loconomics may immediately terminate your right to use the Loconomics Service without notice to you under certain circumstances, including, but not limited to:
If we terminate your right to use the Loconomics Service, you understand and agree that we may delete all of your content (and any content associated with you) and that we will not be liable to you or any third party, for any termination of your right to use the Loconomics Service or for the deletion of your content.
Upon termination, we will have no further obligation to grant you any access to or use of the Loconomics Service.
We may from time to time provide certain promotional opportunities to Users. All promotions will be run at our sole discretion, and can be activated, modified or removed at any time by us without advance notification.
In the event that you are given a code through which you may refer a friend to Loconomics in exchange for a referral credit, you shall not use any online marketing or advertising to promote such code or to artificially increase the amount of credits awarded. By way of example, you may not post, or cause, request, or permit a third party to post any such code on a coupon website, nor use any paid search marketing, online advertising, forum posting, newsgroup posting, or bulk email to disseminate such code. You may only share such code with your personal friends and acquaintances for legitimate referral purposes, as determined by us in our sole discretion. Without limiting our other rights and remedies, we may terminate such code and/or your account for any breach of this Section.
The Loconomics Service may give you access to links to third-party websites. We provide such third party links to help you find potentially relevant resources, but we do not endorse any of these third party sites or services and we do not control them in any manner. Accordingly, the Company does not assume any liability associated with the third party service. You need to take appropriate steps to determine whether accessing a third party service is appropriate using your own discretion, and to protect your personal information and privacy on such third party site or service.
If you have a dispute with another User, you should make every attempt to resolve your dispute in direct conversation with the other User, preferably using the Loconomics messaging service. Should Users be unable to reach a resolution in a dispute about Services, Payment Amount, or a User Review, Loconomics will make the final decision.
You release Loconomics (and its officers, directors, members, owners, employees, agents, subsidiaries, and affiliates) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such dispute. If you are a California resident, you waive California Civil Code §1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in their favor at the time of executing the release, which if known by him or her must have materially affected their settlement with the debtor."
If you have a complaint about the Loconomics Service, you may direct complaints to:Loconomics Cooperative, Inc.
If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
We will make every reasonable effort to resolve any disagreements that you have with Loconomics. If those efforts fail, by using the Loconomics Service you agree that any claim, dispute, or controversy you may have against Loconomics arising out of, relating to, or connected in any way with this Agreement, the Loconomics Service, or the purchase or sale of any Services, shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") and conducted before a single arbitrator pursuant to the applicable Rules and Procedures established by AAA ("Rules and Procedures"). You agree further that:
Service Professionals may choose, and in some cases are required, to undergo Background Checks or License Verification. These Background Checks and License Verifications are carried out in accordance with the “Background Check and License Verification Policy,” which is available HERE and incorporated into this Policy by reference. Both Clients and Service Professionals are strongly encouraged to read that policy in detail.
Loconomics cannot and does not assume any responsibility for the accuracy or reliability of Background Check and License Verification information, the Tier System, and the decisions made thereunder, or any other information provided by or about Service Professionals. The scope of Background Checks and License Verification is limited and any information that is provided to Clients by Service Professionals, including but not limited to educational background, skill-level, and other self-descriptive information is offered on a solely volunteer basis by each Service Professional and is not verified by Loconomics unless specifically stated otherwise. Loconomics does not endorse any self-descriptive statements by Service Professionals and does not confirm nor deny the accuracy of these statements unless otherwise noted. BACKGROUND CHECK AND LICENSE VERIFICATION INFORMATION IS PROVIDED AS A COURTESY TO CLIENTS AND SHALL BE USED AT CLIENT'S OWN RISK. NEITHER LOCONOMICS NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY SERVICE PROFESSIONAL OR CLIENT OF THE SERVICE AND YOU HEREBY RELEASE LOCONOMICS AND ITS AFFILIATES OR LICENSORS FROM ANY LIABILITY RELATED THERETO. LOCONOMICS AND ITS AFFILIATES AND LICENSORS SHALL NOT BE LIABLE FOR ANY CLAIM, INJURY, DAMAGE, OR LOSS INCLUDING BUT NOT LIMITED TO NEGLIGENT, INTENTIONAL, AND OTHER TORTIOUS OR CRIMINAL ACTS, ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE WHEN COMMITTED BY ANY SERVICE PROFESSIONAL OR CLIENT OF THE SERVICE. NEITHER LOCONOMICS NOR ITS AFFILIATES OR LICENSORS SHALL BE LIABLE FOR ANY CLAIM, INJURY, DAMAGE, OR LOSS SUSTAINED BY SERVICE PROFESSIONALS IN CONNECTION WITH CLIENTS' USE OF THE BACKGROUND CHECKS, TIER RESULTS, OR OTHER SUMMARY INFORMATION, INCLUDING MISUSE OR DISTRIBUTION OF THESE RESULTS BY CLIENTS. NEITHER LOCONOMICS NOR ITS AFFILIATES OR LICENSORS SHALL BE LIABLE FOR ANY CLAIM, INJURY, DAMAGE, OR LOSS SUSTAINED BY SERVICE PROFESSIONALS IN CONNECTION WITH LOCONOMICS' DETERMINATION OF TIER RANKING OR PUBLICATION OF A SUMMARY OF BACKGROUND CHECK OR LICENSE VERIFICATION INFORMATION. NEITHER LOCONOMICS NOR ITS AFFILIATES OR LICENSORS SHALL BE LIABLE FOR ANY CLAIM, INJURY, DAMAGE, OR LOSS SUSTAINED BY CLIENT RESULTING FROM INACCURATE OR INCOMPLETE BACKGROUND CHECKS OR LICENSE VERIFICATION, MISREPORTED TIER RESULTS, OR ANY OTHER INACCURATE OR INCOMPLETE SUMMARY INFORMATION PROVIDED TO A CLIENT OR TO THE PUBLIC.
You understand and agree that the Service Professional listed as the provider of the Services is
You further acknowledge and agree that Loconomics is not responsible for:
To the fullest extent permitted by law, you agree to and hereby waive and release Loconomics and its subsidiaries, affiliates partners, officers, directors, staff members, Owners, and agents from any liabilities arising from or related to:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LOCONOMICS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE LOCONOMICS SERVICE; (C) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE LOCONOMICS SERVICE; (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE LOCONOMICS SERVICE BY ANY THIRD PARTY; (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE LOCONOMICS SERVICE.
In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitations may not apply to you.
You expressly agree that use of the Loconomics Service is at your own risk. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LOCONOMICS SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Without limiting the foregoing, neither Loconomics, its subsidiaries, affiliates, or any of their respective staff members, agents, Service Professionals, third-party content providers or licensors, or any of their officers, directors, staff members, Owners, or agents, warrant that use of the Loconomics Service will be uninterrupted or error free; nor do they make any warranty as to:
Some states do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers and exclusions under this Agreement will not apply to the extent prohibited by applicable law. LOCONOMICS DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE LOCONOMICS SERVICE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND LOCONOMICS WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
The information presented or contained in the Loconomics Service or provided through the Loconomics Service is presented for informational purposes only. No information, whether oral or written, obtained by a Client from a Service Professional, a Service Professional from a Client, or from the Services will create any warranty not expressly stated in this Agreement.
Each User hereby agrees and understands that:
The Loconomics Service is controlled and offered by Loconomics from its facilities in the United States of America. Loconomics makes no representations that the Loconomics Service is appropriate or available for use in other locations. Those who access or use the Loconomics Service from other jurisdictions do so at their own volition and are responsible for compliance with local law.
You agree to defend, indemnify, and hold harmless Loconomics and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their Owners, Service Professionals, staff members, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising out of or related to:
Legal notices to Loconomics must be sent to the address below. Legal notices to Loconomics shall be deemed given upon receipt by Loconomics.Loconomics Cooperative, Inc.
legal [at] loconomics.com
Legal notices to you will be sent to the email address you provide to Loconomics during the registration process. Legal notices to you shall be deemed given 24 hours after Loconomics' email is sent, unless Loconomics is notified that the email address is invalid. Alternatively, Loconomics may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing.
This Agreement is governed in all respects by the laws of the State of California as they apply to agreements entered into and to be performed entirely within California between California residents, without regard to conflict of law provisions. You agree that any claim or dispute you may have against Loconomics must be resolved exclusively by a state or federal court located in San Francisco County, California. You agree to submit to the personal jurisdiction of the courts located within San Francisco County, California for the purpose of litigating all such claims or disputes.
It will not be considered a waiver of Loconomics rights if Loconomics fails to enforce any right it possesses under this Agreement against you. In the event a court finds a provision in this Agreement to not be valid, you and Loconomics agree that such court should incorporate a similar provision that would be considered valid, with all other provisions remaining valid in the Agreement.
To the extent applicable and required by HIPAA, Service Professional acknowledges that it may be a “Covered Entity” under HIPAA and subject to HIPAA compliance requirements. Service Professionals that are Covered Entities agree to the Loconomics Business Associate Agreement.
This Agreement governs your use of the Loconomics Service and constitutes the entire agreement between you and Loconomics regarding the subject matter of this Agreement. It supersedes any prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between you and Loconomics regarding the subject matter contained in this Agreement.
Effective Date: October 1, 2017
When we say “you,” we are referring to anyone who uses the Loconomics Service. When we say “we” or “us,” we are referring to Loconomics.
"Personal Information" means information that can be used to identify, locate, or contact an individual or business. We also treat other information that is associated or combined with Personal Information as Personal Information. We collect information as follows:
We use the information we collect to improve users' experience of the Loconomics Service, market and promote the Loconomics Service, and promote services offered by our Service Professionals. For example, we may use information to
Loconomics enables you to refer friends to Loconomics. If you wish to refer friends to Loconomics, we provide you a unique referral link, which you can share directly with others via email, social media websites, or other communications methods. If someone clicks your link and takes a qualifying action, we may attribute that referral to you for certain purposes such as awarding reward credit. Loconomics does not collect Personal Information about the persons with whom you share your link until the persons click the link and engage directly with Loconomics.
Loconomics enables you to refer Service Professionals to Loconomics. When you refer a new Service Professional, we send out an email to such Service Professional indicating that you are the referral source. Except for your name, no other information is provided to the Service Professional in our email.
By using the referral features on Loconomics, you hereby agree to and authorize the following: (a) Loconomics may use your e-mail address to email your contact about Loconomics, (b) Loconomics may use your name and e-mail address to identify who you are in any such invitation, and (c) Loconomics may follow up with any invitations initiated by you with two reminder emails to some contacts if they do not respond to the initial invitation.
We think that you benefit from a more personalized experience when we know more about you and the kinds of service offerings you like. However, you can limit the information you provide to Loconomics, and you can limit the communications that Loconomics sends to you.
You can manage your email preferences by logging into your account through www.Loconomics.com, entering the "Account" section, and updating your Email Communication preferences under "Privacy Settings." You can also manage your subscriptions by following subscription management instructions contained in the commercial messages that we send you. You may choose to subscribe to some types of messages, and may choose to unsubscribe from others. You may update your subscription preferences from time to time. Please note that even if you unsubscribe from promotional email or text messages, we may still need to contact you with important transactional information related to your account and your purchases. For example, even if you have unsubscribed from our promotional email or text messages, we will still send you confirmations when you schedule a service through the Loconomics Service.
You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain third party advertising companies online at www.networkadvertising.org/consumer/opt_out.asp.
If you wish to not have your information used for the purpose of serving you interest-based ads, you may opt-out by clicking HERE. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
You may manage how your mobile device and mobile browser share Location Information with Loconomics, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
You may also manage the sharing of certain Personal Information with us when you connect with us through a social media platform or application, such as through Facebook Connect. Please refer to the privacy settings of the social media website or application to determine how you may adjust our permissions and manage the interactivity between Loconomics and your social media account or your mobile device.
If you wish to opt out of receiving offers directly from Loconomics Service Professionals or Partners, you can follow the opt-out instructions in the emails that they send you.
Keeping Personal Information about you current helps ensure that we offer you the best service offerings available through our Service Professionals and Partners. You can access, update, and delete information you provided for your profile by logging into your account and accessing the "Account" section of the Website or sending us an email at firstname.lastname@example.org.
To protect your privacy and security, we take reasonable steps to verify your identity before granting you Account access or making corrections to your information. You are responsible for maintaining the secrecy of your unique password and Account information at all times.
If you want to close your account or have other questions or requests, please contact us at email@example.com. While we are ready to assist you in managing your subscriptions, closing your account, and removing your active profile, we cannot always delete records of past interactions and transactions.
We reserve the right to retain information we collect in a way that we believe, in good faith, is appropriate or necessary to take precautions against liability, enforce our Terms of Service, maintain records for financial reporting, resolve disputes, comply with legal obligations or protect Loconomics or its users from fraudulent, abusive, or unlawful uses.
The security of your personal information is important to us. Loconomics has implemented an information security program that contains administrative, technical, and physical controls that are designed to reasonably safeguard Personal Information. We follow generally accepted standards to facilitate compliance with HIPAA, including the following technological safeguards to protect the personal information submitted to us, both during transmission and once we receive it:
Loconomics also provides numerous settings and features—including user-specific login, multiple user access levels, and the ability to easily add and remove users—to facilitate procedural standards that enable you to maintain overall HIPAA compliance.
As with any technology, it's incumbent upon you to properly incorporate Loconomics into your business practices and make your own assessment of your resulting overall HIPAA compliance. No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If you have any questions about security on our Website, you can contact us at firstname.lastname@example.org.
Except as otherwise expressly provided, this document addresses only the use and disclosure of information we collect from you or that you disclose to us. If you disclose your information to others besides Loconomics such as other users of the Service or other sites or services, different rules may apply to the use or disclosure of the information you disclose to them. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions and review the policies of any Service Professional or other third party before you disclose your Personal Information. If you access another website through a third party link provided by Loconomics, these other websites may place their own cookies or other files on your computer, collect data, or solicit personally identifiable information from you. We encourage you to read the privacy policies or statements of the other websites you visit.
The Loconomics Service may contain Communities and other areas where you may be able to publicly post information, communicate with others such as discussion boards or blogs, and submit media content. Prior to posting in these areas, please read our Terms of Service carefully. All the information you post will be accessible to anyone with Internet access, and any Personal Information you include in your posting may be read, collected, and used by others. For example, if you post your email address along with a public Service Professional review, you may receive unsolicited messages from other parties. Please avoid publicly posting Personal Information. If you have questions about Personal Information posted in our Communities, please contact email@example.com.
If you are not currently registered as a Loconomics User and you use the Website's Facebook connection functions, you will first be asked to enter your Facebook credentials and then be given the option to register and join Loconomics. Once you register with Loconomics and connect with Facebook, you will be able to automatically post recent Loconomics activity back to your Facebook wall. Please refer to the privacy settings in your Facebook account to manage the performance of your Facebook account.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
The Loconomics Service is not directed to persons under 18. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without the parent or guardian's consent, he or she should contact us at email@example.com. We do not knowingly collect personally identifiable information from minors under 18. If we become aware that a minor under 18 has provided us with personal identifiable information, we will use reasonable efforts to promptly delete such information from our files.
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Loconomics pursuant to Section 1798.83 of the California Civil Code, please contact us via email to firstname.lastname@example.org, or by writing us at the following address:Loconomics Cooperative, Inc.
Phone Number: (415) 735-6025
Please allow 30 days for a response.
Effective Date: October 1, 2017
Loconomics Cooperative has designed this Background Check and License Verification Policy (this “Policy”) with the goal of helping Clients feel at ease when scheduling Service Professionals, while creating work opportunities for Service Professionals that may have been served by our justice system. Loconomics intends to facilitate the provision of Services in a manner that is both informed and fair. In most cases, Background Checks will be done only at the option of the Service Professional, and Loconomics will not perform a Background Check without the consent of the Service Professional. However, for providers of “Sensitive Services,” defined below, Loconomics does require a Background Check. In addition, Loconomics requires License Verification for Service Professionals providing “Licensed Professional Services,” also defined below. The policy for and use of Background Check and License Verification information is detailed in this Policy below.
Information discovered through the Background Check and License Verification processes will be used solely for the purpose of evaluating a Service Professional’s suitability to provide Sensitive Services, Licensed Professional Services, or other Services. It will not be used to discriminate against a Service Professional on the basis of race, color, religion/creed, sex/gender, age, sexual orientation, gender identity/expression, national origin, genetic information, marital/familial status, disability, military, veteran status, or any other classification protected by law.
The “Authorized Initiator” is the person(s) formally designated by Loconomics as authorized to initiate Background Checks and License Verifications with Loconomics’ Background Researcher. The Authorized Initiator oversees the Background Check process, by managing Loconomics’ Background Researcher, informing the Background Researcher of the identities of people for whom it wishes to run Background Checks and License Verification, making decisions regarding what type of Background Check and License Verification is appropriate, interpreting Background Check and License Verification records once provided by the Background Researcher and displaying information using the Red/Yellow/Green Tiering system described in this Policy, including determining whether a Service Professional is eligible to provide Sensitive Services or Licensed Professional Services.
A “Background Check” is defined as carrying out any one or more of the following on a Service Professional:
The nature and scope of the Background Check will vary on a position-by-position basis and will be determined at Loconomics’ sole discretion.
A “Background Researcher” is either
A “Service Professional” is defined as a person who has created a User Account to provide Services through the Loconomics Service.
“Licensed Professional Services” are defined as services for which a Service Professional’s state imposes licensure, certification, registration, or similar requirements upon the persons who perform these services.
A “License Verification” is defined as carrying out research to verify that a Service Professional has any legally required professional license, certification, or registration required in connection with the type of Services to be offered by the Service Professional.
“Sensitive Services” are defined as services offered to and specifically targeting vulnerable persons, such as those involving care for children, persons with disabilities, and the elderly. The mere offering of Services to the general public, including the elderly, children, and persons with disabilities, does not make the Services Sensitive Services. Rather, Services specifically targeted at these vulnerable populations are Sensitive Services. Loconomics shall have sole discretion to determine which Services offered via its Service constitute Sensitive Services.
Background Checks are required for any Service Professional offering to provide Sensitive Services via the Loconomics Service.
If a Service Professional is not required to undergo a Background Check as described in Section 3, the Service Professional may voluntarily choose to complete a Background Check. Background Checks may be required for Service Professionals at the discretion of Loconomics for any Service Professional or position not otherwise defined herein for any reason and at any time. In the event that a discretionary Background Check is carried out, the Service Professional may choose to withdraw as a Service Professional from Loconomics if the Service Professional does not wish to undergo or share results of a Background Check. If the Service Professional opts to the complete the Background Check, Loconomics shall publicly post the results of the Background Check in summary form, utilizing the “Red/Yellow/Green” tiering system described below in order to provide Clients information upon which to make informed decisions. In no event shall Loconomics post specific information regarding the results of the Background Check (e.g., Loconomics shall not post any information about specific offenses committed or the particular type of conviction involved). Loconomics shall consider the Service Professional’s privacy at all times when posting the results of the Background Check.
License Verification is required for any Service Professional seeking to provide Licensed Professional Services.
Results from a Background Check or License Verification will be considered in the following manner:
Once Loconomics has considered the offenses in light of the factors above, Loconomics will determine whether the Service Professional should be assigned the ranking of Red Tier (meaning that the Service Professional is prohibited from offering Sensitive Services), Yellow Tier (meaning that the Service Professional may offer Sensitive Services, but that the Service Professional’s suitability for offering such services is below average), or Green Tier (meaning that the Service Professional’s Background Check showed no indication that the Service Professional is unsuitable to offer Sensitive Services).
A final adverse decision will not be made until the Service Professional’s new information has been considered or such time that the Service Professional fails to respond as required.
Service Professionals may be responsible for the costs associated with one Background Check each for offering to provide Sensitive Services. Service Professionals offering Licensed Professional Services may be responsible for the costs, if any, associated with License Verification. Should the Service Professional wish to carry out any further Background Checks, the Service Professional shall be solely responsible for the costs associated with such additional Background Checks. Loconomics shall clearly post on its Fees page whether Service Professionals are responsible for any fees associated with Background Checks and License Verification, and, if so, the amounts of such fees.
All Service Professionals providing Sensitive Services and/or who opted into a discretionary Background Check are required to self-disclose to Loconomics all post-Background Check criminal convictions or felony charges filed against them that occur on or after the date they become a Service Professional within three business days of the Conviction or felony charge. All Service Professionals offering Licensed Professional Services are required to fully and accurately disclose to Loconomics any changes to their professional licenses, certifications, and registrations.
Loconomics cannot and does not assume any responsibility for the accuracy or reliability of Background Check and License Verification information, the Tier System, and the decisions made thereunder, or any other information provided by or about Service Professionals. The scope of Background Checks and License Verification is limited and any information that is provided to Clients by Service Professionals, including but not limited to educational background, skill-level, and other self-descriptive information is offered on a solely volunteer basis by each Service Professional and is not verified by Loconomics unless specifically stated otherwise. Loconomics does not endorse any self-descriptive statements by Service Professionals and does not confirm nor deny the accuracy of these statements unless otherwise noted. BACKGROUND CHECK AND LICENSE VERIFICATION INFORMATION IS PROVIDED AS A COURTESY TO CLIENTS AND SHALL BE USED AT CLIENT’S OWN RISK. NEITHER LOCONOMICS NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY SERVICE PROFESSIONAL OR CLIENT OF THE SERVICE AND YOU HEREBY RELEASE LOCONOMICS AND ITS AFFILIATES OR LICENSORS FROM ANY LIABILITY RELATED THERETO. LOCONOMICS AND ITS AFFILIATES AND LICENSORS SHALL NOT BE LIABLE FOR ANY CLAIM, INJURY, DAMAGE, OR LOSS INCLUDING BUT NOT LIMITED TO NEGLIGENT, INTENTIONAL, AND OTHER TORTIOUS OR CRIMINAL ACTS, ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE WHEN COMMITTED BY ANY SERVICE PROFESSIONAL OR CLIENT OF THE SERVICE. NEITHER LOCONOMICS NOR ITS AFFILIATES OR LICENSORS SHALL BE LIABLE FOR ANY CLAIM, INJURY, DAMAGE, OR LOSS SUSTAINED BY SERVICE PROFESSIONALS IN CONNECTION WITH CLIENTS’ USE OF THE BACKGROUND CHECKS, TIER RESULTS, OR OTHER SUMMARY INFORMATION, INCLUDING MISUSE OR DISTRIBUTION OF THESE RESULTS BY CLIENTS. NEITHER LOCONOMICS NOR ITS AFFILIATES OR LICENSORS SHALL BE LIABLE FOR ANY CLAIM, INJURY, DAMAGE, OR LOSS SUSTAINED BY SERVICE PROFESSIONALS IN CONNECTION WITH LOCONOMICS’ DETERMINATION OF TIER RANKING OR PUBLICATION OF A SUMMARY OF BACKGROUND CHECK OR LICENSE VERIFICATION INFORMATION. NEITHER LOCONOMICS NOR ITS AFFILIATES OR LICENSORS SHALL BE LIABLE FOR ANY CLAIM, INJURY, DAMAGE, OR LOSS SUSTAINED BY CLIENT RESULTING FROM INACCURATE OR INCOMPLETE BACKGROUND CHECKS OR LICENSE VERIFICATION, MISREPORTED TIER RESULTS, OR ANY OTHER INACCURATE OR INCOMPLETE SUMMARY INFORMATION PROVIDED TO A CLIENT OR TO THE PUBLIC.
Loconomics reserves the right to modify this Background Check Policy in whole or in part at any time. This Policy is intended as a guideline to assist in the consistent application of Loconomics’ policies and programs for Service Professionals. This policy does not create a contract, express or otherwise, with any Service Professional. Disqualification of a candidate based on information discovered in the Background Check is not subject to grievance or appeal by the Service Professional.
Effective Date: October 1, 2017
Loconomics currently charges Clients a first-time scheduling fee of 10% of the cost of scheduled services up to a maximum of $10.00 the first time they schedule with each new Service Professional. There is no scheduling fees for subsequent bookings with the same Service Professional.
Loconomics currently charges Service Professionals monthly or annual user fees to cover the costs of using the platform and running the cooperative. For Service Professionals that become Owners, this fee is their Owner User Fee described in the Cooperative Bylaws.
Loconomics currently charges Service Professionals a fee of $0.30 plus 2.9% of the Payment Amount less any Loconomics fees when a Client books using their credit card. This fee is to cover the costs of payment processing fees charged by our Payment Service Provider.
Loconomics' Background Researcher charges Service Professionals directly for Background Checks and License Verification. Currently, a Required Background Check for Service Professionals providing Sensitive Services range between $36.05 and $57.67 depending on the number of counties lived in seven years prior to the application date. Required License Verification is $10.75 per license. A Discretionary Background Check for Service Professionals not Providing Sensitive Services is $42.70. Please refer to the Background Check and License Verification Policy for more information.
Effective Date: October 1, 2017
The parties hereby acknowledge and agree that a Service Professional (when applicable) is subject to HIPAA compliance as a covered entity or as a business associate “Covered Entity,” and that Loconomics “Business Associate” may be a Business Associate of Covered Entity under the HIPAA Security and Privacy Rule and the HITECH Act, each defined below.
WHEREAS, Sections 261 through 264 of the federal Health Insurance Portability and Accountability Act of 1996, Public Law 104-191 “HIPAA”, known as “the Administrative Simplification provisions,” direct the U.S. Department of Health and Human Services to develop standards to protect the security, confidentiality, and integrity of health information; and
WHEREAS, pursuant to the Administrative Simplification provisions, the Secretary of Health and Human Services issued regulations modifying 45 CFR Parts 160 and 164 (the “HIPAA Security and Privacy Rule”; and
WHEREAS, the American Recovery and Reinvestment Act of 2009 (Pub. L. 111-5) “ARRA”, pursuant to Title XIII of Division A and Title IV of Division B, called the “Health Information Technology for Economic and Clinical Health” “HITECH” Act, provides modifications to the HIPAA Security and Privacy Rule (hereinafter, all references to the “HIPAA Security and Privacy Rule” are deemed to include all amendments to such rule contained in the HITECH Act, the HIPAA Final Omnibus Rule of 2013, and any accompanying regulations, and any other subsequently adopted amendments or regulations); and
WHEREAS, the Parties wish to enter into or have entered into an arrangement whereby Business Associate will provide certain services to Covered Entity, and, pursuant to such arrangement, Business Associate may be considered a “business associate” of Covered Entity as defined in the HIPAA Security and Privacy Rule (hereby referred to as the “Arrangement Agreement”; and
WHEREAS, Business Associate may have access to Protected Health Information “PHI”, as defined below, in fulfilling its responsibilities under such arrangement;
THEREFORE, in consideration of the Parties’ continuing obligations under the Arrangement Agreement, compliance with the HIPAA Security and Privacy Rule, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, and intending to be legally bound, the Parties agree to the provisions of this Business Associate Agreement (the “Agreement” in order to address the requirements of the HIPAA Security and Privacy Rule and to protect the interests of both Parties.
Except as otherwise defined herein, any and all capitalized terms in this Agreement shall have the definitions set forth in the HIPAA Security and Privacy Rule. In the event of an inconsistency between the provisions of this Agreement and mandatory provisions of the HIPAA Security and Privacy Rule, as amended, the HIPAA Security and Privacy Rule shall control. Where provisions of this Agreement are different than those mandated in the HIPAA Security and Privacy Rule, but are nonetheless permitted by the HIPAA Security and Privacy Rule, the provisions of this Agreement shall control.
The term “Protected Health Information” or “PHI” shall have the definition set forth in the HIPAA Security and Privacy Rule, limited to PHI that is created, received, maintained, or transmitted on behalf of Covered Entity by Business Associate pursuant to the Agreement. “Protected Health Information” includes without limitation “Electronic Protected Health Information” or “EPHI,” as defined in the HIPAA Security and Privacy Rule, limited to EPHI that is created, received, maintained, or transmitted on behalf of Covered Entity by Business Associate pursuant to the Agreement.
Business Associate agrees to the following obligations:
Business Associate agrees to comply with any requests for restrictions on certain disclosures of Protected Health Information maintained in a Designated Record Set pursuant to Section 164.522 of the HIPAA Security and Privacy Rule to which Covered Entity has agreed and of which Business Associate is notified by Covered Entity, if any.
Business Associate agrees to comply with any requests for preferences of access of Protected Health Information maintained in a Designated Record Set pursuant to Section 164.522 of the HIPAA Security and Privacy Rule to which Covered Entity has agreed and of which Business Associate is notified by Covered Entity, if any. Business Associate agrees to make available Protected Health Information to the extent and in the manner required by Section 164.524 of the HIPAA Security and Privacy Rule. Business Associate agrees to make Protected Health Information maintained in a Designated Record Set available for amendment and incorporate any amendments to Protected Health Information maintained in a Designated Record Set in accordance with the requirements of Section 164.526 of the HIPAA Security and Privacy Rule.
In addition, Business Associate agrees to make Protected Health Information available for purposes of accounting of disclosures, as required by Section 164.528 of the HIPAA Security and Privacy Rule and Section 13405(c)(3) of the HITECH Act. Business Associate and Covered Entity shall cooperate in providing any accounting required on a timely basis.
Covered Entity shall inform Business Associate, in writing and in a timely manner, of any changes in, or withdrawal of, any authorization provided to Covered Entity by any Individual pursuant to 45 CFR § 164.508, to the extent that such changes or withdrawal may affect Business Associate’s use or disclosure of PHI. In addition, Covered Entity shall notify Business Associate, in writing and in a timely manner, of any restriction to the use or disclosure of PHI that Covered Entity has agreed to in accordance with 45 CFR § 164.522, to the extent that such restriction may affect Business Associate’s use or disclosure of PHI. Covered Entity shall promptly notify Business Associate of any breach by Covered Entity of any obligation under the HIPAA Security and Privacy Rule as such breach relates to PHI as defined herein. Covered Entity shall not request Business Associate to use or disclose PHI in any manner that would not be permissible under the HIPAA Security and Privacy Rule if done by Covered Entity, and Business Associate is not required to use or disclose PHI in any manner that would not be permissible under the HIPAA Security and Privacy Rule if done by Covered Entity.
Covered Entity shall disclose to Business Associate only the “Minimum Necessary” amount of PHI for Business Associate to perform the services in Arrangement Agreement and its rights and obligations under this Agreement, and only in compliance with the HIPAA Security and Privacy Rule.
This Agreement shall commence when the Covered Entity begins using the Loconomics Service and shall continue until (a) either party terminates this Agreement in writing; or (b) all PHI provided by Covered Entity to Business Associate, or created or received by Business Associate on behalf of Covered Entity, is destroyed or returned to Covered Entity.
Notwithstanding anything in this Agreement to the contrary, either Party shall have the right to terminate this Agreement upon thirty (30) days written notice and opportunity to cure to the other Party if the Party reasonably determines that the other Party has violated any material term of this Agreement. If the other party fails to timely cure the violation, the non-violating party may terminate this Agreement.
Except as expressly stated herein or within the HIPAA Security and Privacy Rule, the Parties to this Agreement do not intend to create any rights in any third parties.
This Agreement is the entire agreement between the parties in connection with the subject matter herein and this Agreement may be amended or modified only in a writing signed by the Parties. Either party may assign, sublicense, delegate or transfer all or any portion of its rights or responsibilities under this Agreement by operation of law or otherwise to any subsidiaries or affiliates thereof, or to any other party, in connection with a sale of the business related to this Agreement or to the Arrangement Agreement. Any assignment of this Agreement by Business Associate in connection with a sale of this business shall relieve Business Associate from any further liability hereunder. None of the provisions of this Agreement are intended to create, nor will they be deemed to create any relationship between the Parties other than that of independent parties contracting with each other solely for the purposes of effecting the provisions of this Agreement and any other agreements between the Parties evidencing their business relationship. This Agreement will be governed by California law, without regard to its choice of law provisions. No change, waiver or discharge of any liability or obligation hereunder on any one or more occasions shall be deemed a waiver of performance of any continuing or other obligation, or shall prohibit enforcement of any obligation, on any other occasion. In the event that any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, the remainder of the provisions of this Agreement will remain in full force and effect. In addition, in the event a Party believes in good faith that any provision of this Agreement fails to comply with the then-current requirements of the HIPAA Security and Privacy Rule, including any then-current requirements of the HITECH Act or its regulations, such Party shall notify the other Party in writing. For a period of up to thirty (30) days, the Parties shall address in good faith such concern and amend the terms of this Agreement, if necessary to bring it into compliance. If, after such thirty (30)-day period, the Agreement fails to comply with the HIPAA Security and Privacy Rule, including the HITECH Act, then either Party has the right to terminate upon written notice to the other Party.
The Parties agree that, in the event that any documentation of the Arrangement Agreement pursuant to which Business Associate provides services to Covered Entity contains provisions relating to the use or disclosure of Protected Health Information that are more restrictive than the provisions of this Agreement, the provisions of the more restrictive documentation will control. The provisions of this Agreement are intended to establish the minimum requirements regarding the Parties’ use and disclosure of Protected Health Information.
Effective Date: October 1, 2017
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